Refund and Returns Policy

At Near Me Wigs LLC, we strive to provide the best quality wigs and hair extensions to our customers. However, if you are not satisfied with your purchase, we are here to assist with returns and refunds in accordance with our policy outlined below.

1. Returns

We accept returns under the following conditions:

• Products must be returned within 30 days of the original purchase date.
• Items must be unused, unworn, unwashed, and in the same condition as when you received them.
• Items must be returned in their original packaging with all accessories and tags attached.
• Customized wigs or hairpieces (e.g., special colors, custom cuts) are non-refundable unless there is a defect in the product.

To initiate a return, please contact us at [email protected] with your order details and the reason for the return. We will provide further instructions on how to return your item.

2. Refunds

Once your return is received and inspected, we will notify you via email whether your refund has been approved. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5-10 business days.

Please note:

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the item returned is damaged or not in its original condition, we reserve the right to deny the refund.

3. Exchanges

If you need to exchange a product for a different color, length, or style, please contact us at [email protected] to confirm the availability of the new item. Exchanges are only allowed for items of the same value and must meet the return conditions stated above.

4. Non-Returnable Items

We do not accept returns or provide refunds for the following items:

• Opened or used hair care products (shampoos, conditioners, etc.)
• Customized wigs or hair extensions
• Sale or clearance items
• Gift cards

5. Late or Missing Refunds

If you haven’t received a refund after the stated processing time, first check with your bank or credit card company. Refunds may take some time to post. If you’ve done this and still have not received your refund, please contact us at [email protected].

6. Return Shipping

Customers are responsible for covering return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

7. Contact Us

If you have any questions regarding this Refund and Returns Policy, please contact us:

Correo electrónico: [email protected]

Website: www.nearmewigs.com

We appreciate your understanding and thank you for shopping with Near Me Wigs LLC!